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CRM for venues and hospitality

For venues selling weddings, events and group bookings.

An event enquiry is a sale with a date attached. Socianet replies at once, books the viewing and follows up until the date is confirmed.

A typical boardSample data

Enquiry 3

Sample wedding, JuneOwner: A. Okafor
Reply today
Example Ltd: away dayOwner: J. Patel
Call at 2pm

Provisional hold 2

Demo party, 40 guestsOwner: A. Okafor
Follow up Thursday

Confirmed 1

Test Co LtdOwner: J. Patel
Done

Where the leads come from

Website
Instagram
Phone
Open days

Where they leak

  • Enquiries answered days later
  • Viewings arranged by email and forgotten
  • Proposals sent with no follow-up

A typical pipeline

Stages named for the way you sell.

This is a starting point. We build yours around how your team works.

  1. Enquiry
  2. Viewing booked
  3. Proposal sent
  4. Provisional hold
  5. Deposit paid
  6. Confirmed

What we set up

Ready when the team logs in.

Set up for you in seven days.

An instant reply to every enquiry
Viewing bookings with reminders
Proposal follow-ups on a timetable
One inbox for the events team

What changes

The same team, with one place to work from.

Every deal has an owner

Nobody asks "who has this one?". The name is on the deal, with the next step and its date.

Each person sees their own

Open one screen and know what to do today. No hunting through tabs.

The manager sees everything

One dashboard for the whole team, so the weekly review takes minutes.

Pipeline, shared inbox, automations, calendars, reports and a mobile app, with unlimited seats. See the product

Straight answers

Questions we get from venues and hospitality.

Does it replace our booking or table system?

No. It handles enquiries, viewings and follow-up. Reservations stay in your booking system.

Can the enquiry form on our website feed it?

Yes. We connect your form during setup, or give you one to embed.

What does it cost?

Core is £197 a month, Growth £347 and Managed £497, each with unlimited seats. No VAT is added.

How long does setup take?

Seven days from kickoff. We import your data, connect your channels and train the team.

Can we cancel?

Core and Growth are month to month with 30 days' notice. Managed has a three-month minimum.

Other industries

Not quite your business?

Send us your spreadsheet. In 48 hours it is a live pipeline.

Free, with no obligation. We sign an NDA on request and delete your data if you do not go ahead.